Wednesday 13 June 2012

Mediating Effectively Between Company and Customers


Who is the mediator between a company and a customer? It is of course the customer care executives. Interacting with the buyers, it is this team that leaves an enduring impression, adding a difference to the customer’s entire buying experience and maintaining a relationship beyond that. Think about a company in the home consumer durable products segment that is a name synonymous with excellent customer care services.

It is Eureka Forbes. Over time, Eureka Forbes Customer Care executives, who have been trained to perform and deliver their best, have played an instrumental role in creating and reinforcing the company brand in the various segments – water purifiers, vacuum cleaners, air purification systems, security products, and solar lighting solutions. Just dial 3988 3333, the Eurekaforbes customer care number and you come to know about your desired product right away. Dial this Eureka Forbes customer care number for placing complaints and service requests. You will always receive a prompt and courteous response. Service within 24 to 72 hours is assured.

Many a company uses a customer relationship management (CRM) system to ensure quality and consistency in delivering customer care services. The key focus of the Eureka Forbes customer care executives is building lasting relationships delivering the best and leaving no room for grievances. This is only a huge opportunity adding more consumers into the kitty. No wonder the 40 million plus satisfied customers that the company has, are all a result of delivering the best products and excellent Eurekaforbes customer care service support.

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